Shipping Policy Overview

We're committed to ensuring that your shopping experience is seamless and worry-free. Here's what you need to know about our shipping procedures:

Order Processing Time

We process your order within 24 hours. After processing, your order enters production, which typically takes 8 to 12 days.

Estimated Delivery Time

Once your order has been dispatched, it generally takes 5 to 8 days for delivery. We understand the excitement of receiving your purchase, and we'll make every effort to deliver it promptly.

International Shipping Information

Pulse Racegear proudly ships worldwide to nearly every country. Please be aware that international shipping costs vary based on factors such as the weight of your order and the destination region.

Customs & Duties Disclaimer

Customs clearance is an unpredictable process that varies from country to country. If any customs duties or import taxes are applied to your parcel, they are the sole responsibility of the customer. We do not cover these charges.

In cases where customs duties are not paid by the customer and the parcel is either returned or disposed of by the courier/customs authorities, the customer may request a refund. However, 35% of the total payment will be non-refundable to cover shipping and handling costs.

Shipping Limitations

We are unable to ship to P.O. boxes or military addresses. To facilitate a smooth delivery process, please provide a complete street address, including your house or unit number and street name.

Global Reach, Local Roots

We manage our manufacturing and shipping processes with meticulous care. All orders are dispatched from our Pakistan warehouse, ensuring that every product undergoes rigorous quality checks before reaching your doorstep. The processing of shipments is handled by Graviton Enterprises, registered in Pakistan. This strategic setup allows us to maintain affordability while ensuring the highest quality standards.

Incorrect Address / Unresponsive Customer Policy
If a parcel is delayed, returned, or becomes undeliverable due to an incorrect or incomplete address provided by the customer, or if the parcel is held and the customer fails to respond to repeated emails or messages requesting action, all associated costs will be non-refundable. This includes shipping, production, and any return or redelivery fees. These charges will be transparently provided to the customer through official invoices issued by the production facility and shipping courier.

Need Assistance?

If you have any questions or require further details, our friendly customer service team is here to assist you. Your satisfaction is our top priority, and we're dedicated to helping you in any way we can.

Happy shopping with Pulse Racegear!